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HR Operations

Improving the effectiveness of shared services

When using a HR Shared Service Center, several questions arise.  Companies will have to revisit the effectiveness of the delivery of critical HR processes through HR SSC, benchmarking against other SSC's.

Organizations want to know what the characteristics that best practice organizations demonstrate across HR Shared Service processes are and strive to increase the service delivery quality that leads to exceeding customers'expectations.

 Our solutions: from Strategy to Operation

NorthgateArinso Business Consulting helps you to implement best-in-class HR Shared Services and supports you in all HR SSC life cycles.  The solutions we offer:

  • HR Service Delivery Strategy
    Optmizing HR Shared Services as integrated part of the HR Service Delivery strategy
  • Business Case for change
    Determining a clear case for improving HR Shared Services that is based on the value-added to the business
  • HR SSC Operation & Continuous improvement
    Supporting the HR SSC operation and enabling continuous improvement with respect to service effectiveness and efficiency

NorthgateARinso Business Consulting provides you with qualitative and quantitative insights which analyses and interprets those factors which affect the bottom line: cost control, effectiveness and service delivery. We also provide experience and expertise on how to improve the effectiveness of your HR Shared Service organization.