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Self-Service

Direct access to HR

The major long-term trend in HR management is to decentralize administrative and service functions via HR Self-Service solutions that enable employees and managers to handle most of their role-base data and processes.

Employee Self Service (ESS) and Manager Self Service (MSS) help organizations to reduce costs and save valuable HR time. HR Self-Service tools are essential to give power to your people: your employees can benefit from Employee Self-Service, like managing holiday requests and training, while your managers can follow up on everything via Manager Self-Service.

Our HR & Payroll euHReka and ResourceLink platforms enable employees and managers to manage their administration through a very attractive and intuitive interface. Based on a personal view on the database, they can easily perform simple transactions.

Moreover, each HR portal can also include a source of structured HR information. Our Document & Knowledge Management capabilities are variated and offer each user a wealth of information.

In-house developed templates
NorthgateArinso provides expert services and packaged extensions. Using a combination of standard SAP e-HR applications, our own e-HR extensions and our experience in delivering e-HR services, NorthgateArinso is uniquely positioned to provide you the very best solution for any web-based HR service.

Based on our experience of implementing over 1,000 SAP HCM projects, NorthgateArinso has developed a set of euHReka Accelerators that speed up implemenation and facilitate the user in navigating the HRIS environment.

Building the Self-Service business case
If we consider the process of leave management (absence), our experience demonstrates that two thirds of manual administrative transactions can be automated through self-service, resulting in the following qualitative and quantitative benefits:

Benefits for the employee -

  • No need to search for paper forms
  • Faster, more direct communication
  • No 'transport' times
  • Access from anywhere

Benefits for the manager

  • Better view on team absence
  • Better tracking of absence

Benefits for HR staff

  • No manual re-entry of absence data
  • Better and faster tracking of absence, with on time notifications
  • Increased clarity on remaining time accounts

HR Self-Service enables strategic thinking
Our Business Process Outsourcing model starts with asking your employees and managers to use Self-Service tools.  In a tiered HR Service Delivery Model, HR Self-Service tools can take as much as two third of the total HR transactions out of your HR department, freeing up time and resources for more strategic tasks.